Custom Plumbing & Hardware

"While you may not consider plumbing the most elegant industry, Kaitlyn can certainly change your mind.  With her gracious hospitality and gorgeous showroom, buying a toilet or basin is a real pleasure.  Custom Plumbing & Hardware was our preferred vendor for a prestigious bank project in Montrose recently, and her knowledge and products really made the difference."   Pamela O'Brien, Room Redo

"How does she know and remember all of this?"   Houston Custom Home Builder

"I appreciate the hard work you put into our new homes, and I especially appreciate your maintaining the confidential nature of the projects.  It helped that the showroom was private.  Our time is precious, and you were extremely accommodating.  Your ability to work with our construction teams in two different parts of the country at the same time made our projects run smoothly.  We love our new baths and kitchens.  Thank you."  Anonymous Owner of a Vacation Property and a City Apartment.

"Of all the trades that started on this project four years ago, you are the only one who followed through with the entire project."  Texas Custom Home Builder 

"Thank you for the detailed installation instructions -- not just what the manufacturer provided -- for this project.  There were so many different types of hardware that needed different bore sizes.  I just provided your specifications to my carpenters.  When one of them made a mistake, your work saved me the cost of buying a new door.ur  I think that, without your detailed instructions, my trim man would have  been purchasing more doors."  Houston Construction Supervisor

"Having your specs helped me to keep the plans in budget and on time -- it's fabulous to have so few change orders."  New York Architect 

"The shower plans you prepared for us showed exactly where everything was to be installed and how the plumbing should be installed -- and they still didn't read the plans.  During one of your many job site visits, you caught their mistakes before we dried in the showers.  This project was so huge that I'm not sure I would have caught the mistake.  The plumbing inspector did not catch it.  While the plumbers had to redo the plumbing, the changes were on their dollar and not mine.  I dread the thought of the cost if we'd already installed the marble.  We purchased the last slabs of this marble at Walker-Zanger.  I'd appreciate if you keep my name anonymous.  Thank you.  You made me look good."  Houston Construction Superintendent 

"I was concerned about your ability to work with a builder in Aspen, but you exceeded all expectations.  We'll be back."  Colorado Custom Home Builder (and they were!)